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LON-CAPA allows users to send messages to course staff via the Send Feedback link at the bottom of most content pages in a course. This requires recipient(s) to have been set for those messages.

If a recipient is defined for a message type: by default named - Resource Content, Course/Community Content or Course/Community Policy - a user will be able to select that message type, when composing the message.

The message can be routed to different course staff according to section membership, as well as message type.

Lastly, the default names for the different types of message can be replaced with custom wording using the bottom three rows in the Feedback messages configiration screen.